How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

Everything Hasson writes about is practical and easy to understand, making it ideal for anybody who sometimes finds it hard to talk to people (February 2015, PA Life)

"Thorough book." according to Laura. Great book. More thorough than others. It actually has suggestions on how to practice dealing with difficult people. Easy read. Well written. And up to date.. "Taming dragons" according to John Gibbs. Some people know exactly how to be difficult; they're the people who bring you down with their negativity, criticism or anger, they refuse to cooperate, they're irritating, frustrating and often infuriating, and if you respond to someone else's difficult behaviour with anger and blame, withdrawal or compliance, you may end up feeling guilty, stressed or depressed, according to Gil. "I gave it as a gift and she has not" according to Virginia Mariani. I gave it as a gift and she has not read it yet but I think it will be helpful.

DON’T LET PROBLEM PEOPLE GET TO YOU!Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, become defensive or attack. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.This book will help you to:Understand what makes difficult people tick and how best to handle the