Lean Technical Communication: Toward Sustainable Program Innovation (ATTW Series in Technical and Professional Communication)

Sullivan is a Professor and Director of the graduate program in Rhetoric and Composition at Purdue University where she previously directed Technical Writing. She received her Ph.D. Meredith A. Her research lies at the intersections of civic engagement, research methodologies, user experience, and institutional change. Her publications include Participation and Power: Civic Discourse in Environmental Policy and her research appears in journals such a

About the AuthorMeredith A. Her research lies at the intersections of civic engagement, research methodologies, user experience, and institutional change. Michele Simmons is Associate Professor, faculty affiliate with the Institute for the Environment and Sustainability, and recently became director of Professional Writing at Miami University. Her publications include Participation and Power: Civic Discourse in Environmental Policy and her research appears in journals such as Technical Communication Quarterly, College Composition and Communication, and The Writing Instructor.Patricia A. in Rhetoric and Composition from Purdue University. She received her Ph.D. Her research appears in j

Its insights benefit those involved in the development of undergraduate and graduate programs, including majors, service courses, minors, specializations, and certificates.. Through case studies of disruptive innovations, this book presents a forward-looking, sustainable vision of program administration that negotiates short-term resource deficits with long-term resilience. It illustrates how to meet many of the newest challenges facing technical communication programs, such as building and maintaining change with limited resources, economic shortfalls, technology deficits, and expanding/reimagining the role of our programs in the twenty-first century university. Lean Technical Communication: Toward Sustainable Program Innovation offers a theoretically and empirically-g