Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Business Books)

The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program.Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a

He is the cofounder of San Diego State University's Lean Enterprise program and continues to teach at SDSU and other universities.. About the AuthorKaren Martin is president of The Karen Martin Group, Inc., a firm that specializes in business performance improvement and Lean management practices. She's also the author of the Shingo Research Award–winning The Outstanding Organization, an instructor in the University of California, San Diego's Lean Enterprise program, and an industry advisor to the University of San Diego's Industrial and Systems Engineering program.Mike Osterling provides support and leadership to organizations on their Lean transformation journey. Prior to consulting, Mike played a key internal role in Schneider Electric's Lean transformation during the 1990s

I think this is a very good book for those who are doing the transition from Victor Harys Sanchez Avila I think this is a very good book for those who are doing the transition from manufacturing to office/transactional processes. The author describes the VSM in a clear and structure way, takes you step by step with good keep of detail without overwhelming you with unnecessary information.One of the points I found interesting, it's her approach and preference for narrow VSM's. Many of us are often tempted to to m. Well worth the read. Joe Hesch It's good. Karen clearly knows her stuff. I give this an 'A'. Suggestions for improvement: Spend a little more time talking about the types of software and methods used to map. This book gets a little to complex for the average user. Simple maps are my 'go-to' tools and are easily understood by everyone. I rarely can get a company to look at the detail Karen includes in this bookeven though she is absolutely s. Robert Petruska said Relevant book for both leadership and experienced practioners. Value Stream Mapping in office and service environments have always been a challenge. Most offices are organized functionally and this creates disconnects. Now there is finally a resource that demystifies the landscape of many organizations in a way that is steeped with years of experience. Learning from your own mistakes leads to tacit knowledge, but what if you don't need to make as many mistakes on your way

He is the cofounder of San Diego State University's Lean Enterprise program and continues to teach at SDSU and other universities.. Karen Martin is president of The Karen Martin Group, Inc., a firm that specializes in business performance improvement and Lean management practices. Prior to consul