Winning Score - Audio Book - Compact Disk: How to Design and Implement Organizational Scorecards

This audio version is an abridgement of the original hardcover edition, which is also available from Productivity Press.. In Winning Score: How to Design and Implement Organizational Scorecards, renowned business consultant Mark Graham Brown draws upon years of experience to help the reader understand and implement performance metrics and the organizational scorecard concept.Filled with practical examples, Winning Score shows executives and managers how to:Use the proper metrics to measure performanceUnderstand the difference between strategic and operational metricsCommunicate the metrics throughout the organizationMaster the process of collecting dataEvaluate company weaknesses, strengths, opportunities and threats (situation analysis)Implement the entire scorecard processBrown reviews the top balanced scorecard software, provides valuable case studies and comprehensive checklists, and shows companies how to get started on the road to quality performance measurement.Also available on 4 audio cassettes. In developing a balanced scorecard approach to performance measurement, organizations must link selected metrics to their mission, values, vision, and key success factors

MARK GRAHAM BROWN (Hermosa Beach, CA) is a quality and productivity consultant to many Fortune 500 companies. He has served as a Baldrige Award examiner and is the author of five previous books, including Why TQM Fails and What to Do About It.

I enjoyed the audio book & I would recommend to friends Customer I wish the book would have developed greater depth to recommendations and techniques. I enjoyed the audio book & I would recommend to friends.

He has served as a Baldrige Award examiner and is the author of five previous books, including Why TQM Fails and What to Do About It. . About the Author MARK GRAHAM BROWN (Hermosa Beach, CA) is a quality and productivity consultant to many Fortune 500 companies